Terms and conditions
Order and payment
All our showing prices on the website are incl. Danish VAT and other taxes. Prices are daily prices. The price at the time of booking is the applicable price for the purchase. SkyPAD makes reservations for misprints, price errors, VAT and tax changes, as well as sold out goods and delivery failures from our suppliers.
Delivery times may vary on purchased items. In stock, shipped within 24 hours (Monday-Friday). Once your order is received and processed, we will send you an order confirmation email with the delivery information. If you would like to receive a new copy of your order confirmation, please email us at email@example.com
We offer several possible payment methods. The most secure and the payment method we recommend to all customers is to pay with a payment card. We accept the following payment options: Visa / Dankort, Visa, Visa Electron, MasterCard, MasterCard Debit, Maestro, ApplePay and Mobilepay
Online payment by card
When paying by electronic payment card, the amount is only deducted when the goods are shipped. It is paid via a secure and encrypted SSL connection (Secure Socket Layer). This means that your card information cannot be read by outsiders. When shopping with a payment card, we reserve the right to verify that the personal information provided is true. We can at any time write down the amount paid – if, for example, a product is sold out or is not wanted anyway. But for security reasons, we can NEVER increase the approved amount.
We have all the displayed goods in stock and send your order within 1-2 working days
We have a shipping price of 24,95EU (2-5days)
Please inspect your goods for transport damage and the like. before signing the receipt. If you find any damage, please inform the package supplier. SkyPAD gives no guarantee on any. damage if not stated and submitted on delivery. Contact us by e-mail: firstname.lastname@example.org within 24 hours, and report if necessary damage.
Return and cancellation right
When you buy SkyPAD, you have 14 days of cancellation, where you can notify us that you regret the purchase and then return the item to us – product and box has to be undamaged. The right of withdrawal runs from the day you received the item. In order to apply the right of withdrawal, you must, by a clear statement via mail, notify us not later than 14 days after receipt of the goods. You bear the risk of the goods from delivery of the goods, and upon return you are responsible for ensuring that the goods are packed properly. You cannot undo by simply denying the receipt of the goods, without giving us clear notice of this.
Returns are sent to: SkyPAD, Ilskov Hovedgade 14B, 7451 Sunds – Denmark
Of course, the 24-month warranty is granted according to the Buying Act. Which means that you can either get the exchange, the money back or the rejection of the price, depending on the specific situation. Damage to the goods as a result of incorrect handling by the customer is not covered by the warranty.
Complaints regarding Errors and defects must be communicated to SkyPAD in a reasonable time after receipt of the goods. Here, up to 14 days is considered reasonable time, unless otherwise agreed. If the complaint is justified, we will of course refund your (reasonable) freight costs. We need the following information when goods are returned. Please inform us of the problem as detailed as possible. Remember that the item must always be returned in proper packaging.
If you Cancel a order, after it has been shipped – we will contact DHL to get it back. When it has returned, we will refund you the amount of the product. The shipping fee will be lost!
We do not resell personal information and do not disclose your personal information to others. These are only registered in our customer directory. You can delete your information at any time if desired. In order for you to enter into an agreement with SkyPAD, we need the following information: Name, address, telephone number and e-mail address. We make the registration of your personal information with the purpose of being able to deliver the goods correctly to you. The personal information is registered with SkyPAD and stored for up to five years, after which the information is deleted. When collecting personal data via our website, we ensure that it always happens by submitting your explicit consent so that you are informed exactly what information is being collected and why. Mails can be used to tell our customers about new products and special offers. We do not store customer information encrypted. We do not transmit customer information encrypted.
We use a log statistics on SkyPAD. This is a statistics system that collects information that can provide a statistical picture of how many visitors we have, where they come from, and where on the website it is abandoned, etc. The log statistics are only used for the purpose of optimizing SkyPAD.
All orders of custom products forfeit the right to return the product as the product is person-specific.
The paint under our mousepads, will faith by using alcohol liquid. So cleaning the products in Alcohol liquid will remove the guarantee of the product!
Game ON! – The Sky is the limit!